GrizVision Connect Help Center

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What Copy For Support Sends Us

On a kiosk's page, the Details panel holds the serials, versions and addresses we ask about. Copy for support puts all of them on your clipboard in one click.

Paste that into an email or read it down the phone and we can usually skip the first three questions entirely.

The Details panel listing Serial, Location, Enrolled, Signal, Scans Today, Scans Last 7 Days, Hardware Serial, IP Address, Kiosk App and Firmware, with a Copy for support button.
Everything we would otherwise have to ask you for.

Worth Knowing

  • It copies the numbers, not a screenshot. Say what the screen is doing as well — see what to tell us.
  • If you cannot open the page, the serial on the sticker is enough to start with.

More In Kiosks And Stores

Did That Not Do It?

Tell us which kiosk and what the screen is doing, and we will take it from there.